FAQ

In order to allow us to process your order quickly, please have on hand the following information when you about to place your order:

Product Code(s) as seen on our e-shop

Quantity required

Colour, size, if appropriate

Please also provide your complete name and address details (if delivery will be at your workplace, please also provide company name, floor, etc). It is necessary that you provide us with a contact telephone number (mobile, home or office). If the delivery address is not the same as the order address, please advise complete details where your order will be delivered.

Telephone orders can be placed by calling the following numbers: 2294077272 . Customer Service: Monday – Friday 10.00 - 13.30

 

All orders are delivered via the Courier Service Porta-Porta Taximetafores Elta within 1 - 2 days from order placement. In exceptional and rare cases, where there is no local Office of the above courier company, your order will have to be collected from the local Postal Office. In all cases though shipment is handled by the above courier company.

You may pay for your order, be selecting one of the following options:

PayPal

Credit & Debit Card

Masterpass digital wallet

Bank Deposit (Alpha Bank, Piraeus Bank)

COD (Cash-on-Delivery)

All orders with a value of 60,00€ and above, are free of shipping costs for all payment means. COD orders have a 2,80€ surcharge. Orders with a value of 59,99€ and below, with payment via Credit/Debit Card, PayPal or Bank Deposit, the shipping cost is 3,20€, and via Cash On Delivery the shipping cost is 4,95€ (3,20€ + 2,80€ COD fee).
*products with codes PM (Floor Puzzle Mats) are excluded.

Delivery is 1-2 days from order placement. Your order may take longer only in the event that one of the items on your order is currently out of stock. In this case though, we will always contact you.

Yes of course. Orders are always sent to the address filled out in the “Shipping Address” field. We currently only deliver items to addresses within Greece. In the event that you would like an order shipped to another country, please contact us (email: ). If you would like to send an item as a gift, simply select one of the following payment options: Credit/Debit Card, PayPal or Bank Deposit.

The procedure is very simple and quick. You may either: register as a new member or select the option “quick checkout”. In the former case, on registering you receive an email with a code for 5% discount on all your orders for one year. For the second option, all payment options apply with the exception of (COD). cash on delivery.

You may call us and place your order (tel. no. 2294077272). Alternatively, you may visit our Collection Point and purchase items directly. Please note that if you plan on coming by for your purchases, it is a good idea to call beforehand and reserve the items you are interested in. This way, you can rest assured that the items will be available for you.

We are quite sure that you will be satisfied with your purchases. In the event though that you wish to return or exchange an item purchased, please contact us. Items must be returned within 14 days of purchase / shipping date. The returned item must be accompanied by a photocopy of the original payment receipt. The returned item and its packaging, labels, etc must be in perfect, unused condition. Please place the item to be returned along with all its packaging in a box or wrapping material, similar to the packaging it was received in. This ensures that the item is returned in an excellent, resaleable condition. Please note sales items and hygiene items (eg. toilet seat, nappy, toothbrush, etc) cannot be returned. Returns must be sent with registered mail to the following address:

COSY CORNER
26 klm Leoforos Marathonos, Rafina, PC 19009

On receipt and confirmation that the above requirements have been met, we will proceed with refunding the value of the purchased item, either via credit/debit card, PayPal, bank deposit or via a postal cheque. The initial and return shipping costs are non refundable.

All the products meet the European Standard Safety Requirements.

Visit our e-shop at regular intervals to be aware of web offers and new products.

Due to unexpected high customer demands, some items may be indicated as “Coming Soon”. In this case, you may opt to be notified when it is back on stock. Enter your email address where indicated, and you will receive an automatically generated message when the product is back in stock.

Prices include 24% sales tax, and 6% sales tax in the case of books.

Prices: We try our best to maintain our prices, but we reserve the right to adjust pricing which are due to external factors beyond our control.

Stock Availability: We do our best to ensure the availability of our products, and especially the best selling items. Regretfully though we sometimes may not succeed, resulting in stock shortage. In such an event, we always keep our customers informed on the progress.

Free Gift Wrap: We provide free gift wrapping. Please indicate if you would like an item gift wrapped during checkout in the “Comments” section and enter the code CC016.

The wall stickers can be removed from the wall without leaving any residue. No specials skills or equipment are required to create a beautiful wall scenery. Any smooth surface (wall, door, fridge, cupboards, etc) is perfect for placing wall stickers. Not suitable for placing on rough surfaces. Do not place stickers on a freshly painted wall. Allow at least 3 weeks before applying.

Directions:

Clean and dry surface, to ensure perfect application

Select a wall sticker and pull off the sheet

Start with placing the top part of the sticker and move to the bottom

Place the rest of the stickers in the same way

Do not throw away the sheets. Keep them, so that you may re-apply the stickers on the sheet, in order to place in a new room.

The stickers are made of material safe for a child’s room, they can be cleaned easily (surface wipe)

The quick, easy, and economical way of renovating a room!

Company Profile

The company Cosy Corner specialises in providing new parents and homeowners with innovative and practical products, directly to their doorstep.

The Beginning

The company was established in 2005. Our aim was to help new parents by providing products which would make their life a little easier and free up more time to spend with the new members in their family, their babies. While at the same time our personal experience provided important insight in the needs of new parents. Hence, the reason why the company was named “Cosy Corner”.

Our Aim

Our aim is to research the global and local markets for new, innovative and practical items, and in turn to be in a position to offer them to our customers, quickly and efficiently.

Our major means of distribution is via distance sales, primarily through online sales and catalogues. 

In a nutshell:

In our search for products, our key criteria is our customer recommendations

We aim at providing specialized products at affordable prices

We monitor market trends , we listen to parents and their needs and research the market in order to serve them in the best possible way

Because we know how valuable a parent’s time is, we arrange for the prompt delivery of orders by courier, directly to their preferred address.

We accept orders 24 hours a day, 7 days a week via our Online Shop, while our Customer Service accepts telephone orders from 09.30 -13.30 on week days.

Our mission is to deliver your order as soon as possible, which is usually within 1-2 days. 

The time a parent dedicates to the care of a new member of the family, we value as of the utmost importance, our role is to simply try to help by making everyday tasks as easy and as stress-free as possible.

We welcome you to our Cosy Corner family!

 

Stay tuned for news and products of Cosy Corner!

NEWSLETTER REGISTRATION

© Cosy Corner. All rights reserved.

MENU

This website uses cookies to manage authentication, navigation, and other functions. Accessing our website, you agree that we can use these types of cookies.

I agree